Corrections policy

Last updated : 4 October 2026

Reporting an error

Every data page includes a Report an error link. Describe the problem (closed, wrong number, incorrect address, outdated schedule…), the proposed correction and, if possible, a source (official website, photo, signage).

Handling

  • Reports go to a review queue; they never change published data automatically.
  • A team member checks the information against the original or an official source.
  • The record is corrected, the verification date updated and the change history kept.
  • Reports without a source about sensitive information (emergency numbers, duty rosters) undergo reinforced verification.

Timeframes

We aim to process urgent information (duty rosters, numbers) within 72 hours and everything else within 10 days.