Telecoms in Morocco: operators, customer service, useful codes
Practical information about mobile and internet operators. Numbers and codes marked “to verify” are being confirmed with the operators.
Maroc Telecom (IAM)
To verify- Customer service
- 888 (From a Maroc Telecom mobile)
- Official website
- www.iam.ma
- Useful codes
*111#— Check balance*3#— Recharge (followed by the code)
- SIM card
- SIM cards are sold in agencies and by authorised resellers upon presentation of an ID card or passport. Registration is mandatory.
Orange Maroc
To verify- Customer service
- 888 (From an Orange mobile)
- Official website
- www.orange.ma
- Useful codes
*111#— Check balance*3#— Recharge
- SIM card
- SIM cards in Orange shops or authorised resellers; ID registration is mandatory.
inwi
To verify- Customer service
- 120 (From an inwi mobile)
- Official website
- www.inwi.ma
- Useful codes
*111#— Check balance*3#— Recharge
- SIM card
- SIM cards in inwi shops or authorised resellers; ID registration is mandatory.
Practical tips
- Identification is mandatory: a SIM card cannot be activated without an ID document.
- Top-ups are available at tobacconists, in agencies and through the operators’ apps.
- For international use, compare roaming offers before travelling.
- eSIMs are offered by the operators for compatible phones.
Regulator: ANRT (National Telecommunications Regulatory Agency) — anrt.ma